YouGetItBack and Pier team up with Three to help protect and locate lost or stolen mobiles with new insurance app.

Dublin: Thursday, 7th March. Three, Ireland’s largest high speed network, today launches its exclusive mobile crime fighter, helping its customers to protect and locate lost or stolen mobiles and upgrading its insurance offering, provided by Pier Insurance Managed Services (Pier), a leading provider of mobile and gadget insurance. Partnering with Irish company YouGetItBack, Pier now offers all Three customers YouGetItBack’s revolutionary smartphone app’s at no additional cost if they purchase any of its new mobile insurance products.


With the Mobile SuperheroTM brand supporting Irish Blackberry/Android mobiles and Mobile Protect and RecoverTM brand supporting iPhones, Three customers receive a unique capability to recover a device if stolen or mislaid.  Mobile Superhero locks, locates and recovers the missing device ensuring the data is protected and safe from prying eyes.


The remotely-activated and automatic-locking service immediately disables the mobile when triggered via a text from another phone or via the customer’s personal web based vault. Once locked, the device “screams” an alert, even if the phone is on silent, not only deterring thieves but also enabling its quick location if misplaced nearby. The only active screen on the locked device will be a message encouraging either its return to the rightful owner, to enter your pin or to call a representative of YouGetItBack.


A snapshot of the person using the phone at the time the alarm is triggered is taken to further deter any un-authorised usage and encourage the return of the mobile to its owner.  The snapshot will automatically upload to the customer’s personal web-based vault.


Mobile SuperheroTM will also locate the device via GPS and send a map of its position to confirm if it has been stolen or simply lost. The administrator can also location track with the users permission. The phone will also lock if the SIM card is taken out or exchanged, with all contact data backed up via the personal web based vault.


Neil Jones, Head of Products, Services and Logistics at Three commented: ‘We think all our customers deserve the superhero treatment – now everyone who takes out an insurance plan can get this great new crime-busting app for free on Three.’


“Mobile phone users everywhere place a high value on their device and the contact information loaded onto the device.  At YouGetItBack our goal is to empower carriers and insurance providers to better serve their customer with comprehensive protection and recovery programs that complement service plans and supplement insurance policies,” stated Paul Prendergast, head of sales and co-founder, YouGetItBack.  “In an era of advanced reliability, functionality and performance of mobile devices, the value of the device and depth of personal information stored have both increased significantly.  Pier Insurance and Three are comprehensively addressing this development with the inclusion of YouGetItBack’s Mobile SuperHero in this plan and we’re pleased to work with these recognised leaders in telecom and insurance to ensure their Irish customers have the best possible protection and support.


“The inclusion of the YouGetItBack technology into the standard insurance offering for Three underlines the recognition of the importance and high value of today’s essential lifestyle gadgets,” said Paul Bermon, Managing Director, Pier Insurance Managed Services. “We have a long-standing strong association with Three and we are delighted to be able to offer this unique, innovative product alongside our highly competitively priced insurance.  We can now “scream” back at the thieves which adds yet another level of security protection and peace of mind for customers of Three in Ireland.”